With increasing frequency, law enforcement is being called upon to respond to individuals in serious mental health crises. It is necessary for law enforcement personnel to understand mental illness, and the tactics and techniques that have been proven to work most effectively when responding to individuals in these situations. These tactics and techniques are different than those routinely taught to officers to manage conflict. Generally, the underlying elements behind mental illness-related behavior, is usually not criminal or malicious. Utilizing the information from this course, and implementing effective strategies can help keep the officer safe, keep the public safe, and greatly reduce civil liability. For officers licensed after April1, 2018, who have not had this new Crisis Intervention Training as part of their BPOC, this is a required course and must be taken within two years of license issuance. For officers who were licensed before April 1, 2018, this is 40hour new required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier. This course must be completed every 4 years until obtaining your Master Peace Officer certification. Course is approved for 40 TCOLE hours.